JOB DESCRIPTION
Job title: Business Development Advisor
Location: Newmarket office with willingness and ability to regularly travel to Brandesburton (minimum once a month / as and when required)
Reports to: Lead Generation Team Supervisor
Hours of work: Mon – Fri. 9:00 – 17:00
JOB SUMMARY
As part of that growth, we are currently recruiting for a confident, ambitious Business Development Advisor to join our existing sales team to help create new opportunities & support the growth of the business over the immediate and long term future. This is a lead generation activity and although not selling products sales skills are still a key requirement.
As a Business Development Advisor you will be tasked with supporting the lead generation function of the Sales Team. Day to day duties will include the following but not exhaustive:
• Enquiry generation and arranging meetings
• Undertake a range of business development activities
• To ensure customer database is continually updated
• Weekly KPI reporting
• Handling incoming enquiries
PRIMARY RESPONSIBILITIES
- Completion of specific telemarketing campaigns as directed
- To make a minimum of 800 calls per month and utilise a variety of additional tools to support development of new relationships
- Focus on achieving monthly KPI targets
- Assisting with the professional handling of incoming enquiries including the routing of enquiries
- Process any leads or enquiries in terms of adding them to company database and/or contacting them to ascertain suitability for us to do business with
- To be guided by team leader on prioritisation of workload for forthcoming week
- Maintain a professional attitude at all times when speaking to prospects and colleagues
- Actively follow formal processes put into place as part of ISO9001
- Attend meetings as and when necessary
- Undertake any reasonable request when given by a member of senior management
- Sales admin duties and pipeline reporting
- Support the divisional director as and when required in a variety of services
This is an outline description of the key responsibilities and accountabilities involved in the job. This is not an exhaustive list and the post-holder might be expected to undertake any other duties across the wider organisation, commensurate with level of responsibility of this post, for which the post holder has the necessary experience and/or training.
EXPERIENCE, QUALIFICATIONS & TRAINING
- Experience in a telemarketing environment
- Experience of completing PQQ and supplier requests desirable
- General product knowledge of panelised / modular & relocatable buildings desirable
- GCSE Maths & English minimum
- IT literacy of Microsoft suite of packages including, Word, Outlook, Excel,
- Knowledge of Customer Relationship Management (CRM) software desirable
- Full clean driving license, business insurance and vehicle.
DIVERSTIY & PROMOTING DIGNITY AT WORK
NZP recognises the contribution of all employees to deliver our Business. We expect staff to value and respect diversity and to respond to the differing and diverse needs of others. We aim to have an environment free of bullying or harassment which would create an intimidating and unpleasant atmosphere impacting on staff wellbeing.